Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Response Warranty

  • Our team of professionals will do their best to reply to your advice tickets within approximately 1 hour. If, however, the problem you have stumbled upon calls for the help of our Administrators’ =Department,= we are going to forward the ticket to the technician on duty and will post a note to tell you.

  • Top quality support service
  • Professional Client Assistance Service

  • Our technical support Dept will be working for you 24x7 to to attend to all support demand tickets that you submit. We offer customer assistance for the programs that are pre–installed on your server. These include our custom developed Website Control Panel, the selected Operating System along with the server management panel (with regards to the VPS type).

  • Intuitive help center
  • An Informative Help Section

  • In the Website Control Panel that comes 100% free along with your virtual server, you can find a useful Help section, that includes all you should be informed about when running your web sites and software packages. We have introduced a range of how–to content articles and video training that illustrate the common site managing duties in an easy to read fashion.