• 1 hour ticket response
  • 1 hour ticket response

  • We are dedicated to providing a quick and appropriate reply to each support ticket submitted by a client. Our accomplished help desk support team members will examine your inquiry and will think of the best option. We offer a 1–hour response time guarantee for all helpdesk tickets. As a matter of fact, the average client support ticket response time has proved to be twenty minutes.

  • Top quality support service
  • An Outstanding Client Care Service

  • Our help desk staff representatives have substantial experience in the shared website hosting plans niche and are skillful enough to offer a prompt answer to your problem. If, however, the issue at hand is not within the competency of a technical support engineer, the support ticket will be forwarded to a programmer or system administrator for further assistance.

  • Intuitive help center
  • A User–Friendly Help Section

  • Incorporated into the Website Control Panel is an easy–to–browse Help Center section, which offers you a variety of information sources. You can browse through a frequently updated knowledge base featuring web hosting account management articles and website management articles, watch the step–by–step video tutorials or have a peek at our F.A.Q. database.