Customer Support Channels
A 1–hour Response Guarantee
Offering outstanding support on time is our high priority, so that we support each shared website hosting plans plan with a one hour ticket reaction warranty. Once you submit a ticket or post an e–mail, our customer technical support crew will do their best to present the most adequate solution to your problem and to provide you with advice in due time.
A Top–quality Support Service
You can easily write to us 24x7x365 with any concern you may have in connection with HOSTMBM’s services. We’ve got technicians on duty everyday to supply help when needed. You’ll be able to the ticket system or send us an email any time, alternatively you can grab the telephone or use the online chat within working hours.
An Intuitive Help Section
Our company has integrated a detailed information base into the Control Panel to help you get hold of convenient step by step details whenever you want. Each area of the Control Panel features its own contextual help area displaying a selection of how–to posts. We have also prepared instructional videos to supply you with a far better idea of just how to accomplish any presented process.