Live Chat Support in Shared Website Hosting
We provide a live chat assistance service for all shared website hosting plans that we offer and we can assist you with almost everything live. In case you don't have an account with us yet, we're able to give you more information about the plans so as to help you to choose the most suitable plan. If you are an active customer, we're able to help you with any billing or general issue in addition to with lots of common tech problems, for example an email address installation in a desktop email client. In case you cannot phone us for some reason or you are in some country where we do not have a local telephone number, our live chat is the best way to get in touch with us. Needless to say, some issues need additional time to investigate and test, which means that you will have to open a support ticket to our technicians, but nonetheless, we are able to save your time and help you with various troubles on the chat.
Live Chat Support in Semi-dedicated Servers
We have live chat support that is accessible to all our prospective and active clients. In case you are searching for a new web hosting account, you can chat in real time to one of our agents and obtain more info about our semi-dedicated hosting plans in order to select the right plan for your websites. In the event that you already have an account with us, we will assist you in a very timely manner with billing, general and first-level technicalmatters. Although sometimes you'll need to open a support ticket as there are situations that can't be resolved through a live chat, we can help you with lots of standard tasks, for example setting up an email account in an email client or redirecting one domain to another one. Thus, you'll get prompt support and you will save many hours.