Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server solutions that we offer and you could add it either during the signup or anytime after using your billing CP. It features 60 minutes of custom work on your server, so our administrators can easily aid you with software installation or setup. They could also troubleshoot any piece of software that you have already installed if it does not work properly, so you won't need to waste time to determine what is wrong as they can help you in a very quick and professional way. As this is a one-time upgrade, you can get it only if you need it and if a given task takes a shorter period, the remaining minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is helpful in case you are unable to do something on your own or when you have our Managed Services upgrade, but the thirty minutes of custom work it features aren't enough for a particular task.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated web hosting plans and provided you add it, our skilled admins shall be able to aid you with anything on your server. For example setting up any third-party software that you may want to use on the server and troubleshooting any script which operates inadequately or doesn't run at all. Our upgrade comes with 60 minutes of work and in case a particular task is not very time-consuming, we'll add the remaining time to your account. You will be able to check out how many minutes are left in your billing CP and use them anytime you need assistance again. The Installation & Troubleshooting upgrade can be purchased at any moment, so in case you require something to be installed in the very beginning, you could add it to your order during the sign up procedure, while if you need help afterwards, you could add it from the server billing area. Half an hour of custom work are provided with our Managed Services pack too, but in case you require additional work to be carried out on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs will be installed and set up in the very best possible way.