In spite of the fact that the web hosting service offered by the different companies is more or less the same, each provider has their own platform with its own modifications and ways to carry out particular operations. In such a situation, an in-depth knowledge base will be exceptionally helpful both for people with no past experience and for technically capable users who will ultimately learn how specific operations are carried out, but will waste some time meanwhile. The aim of such a knowledge base is to help make the hosting service fast and simple to use, sparing users a lot of time and effort. The end result is more content clients, since they can swiftly find the info they want, and much less work for the client care team, because usually most of the queries and difficulties that customers have got are already enumerated in the knowledge base. If the articles are well-written and encompass more things, you will be able to discover more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Shared Website Hosting

Our shared website hosting plans include an elaborate knowledge base where you can find information on all the difficulties that you may face and their resolutions. You can acquaint yourself with how to create and manage a mailing list, how to use an .htaccess file, or how to proceed if the settings of your mail client are correct, but nevertheless you’re unable to send email messages, for instance. We’ve done our best to be as thorough as possible and to encompass all possible options in order to save you time and effort and to offer you different solutions for each single problem. The knowledge base contains educative articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia Control Panel. You can find relevant articles about particular features and functions in each section of the Control Panel, whereas if you would like to browse through the full list of articles, you can go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled an in-depth online knowledge base for all our current and potential clients, so if you buy a semi-dedicated server plan through us, you’ll be able to find any info that you are looking for at any moment. We have a large number of informative help articles, which will help you understand better what’s happening in your semi-dedicated account – "What is PHP?" and "What are file permissions?" are only two examples. Our elaborate guides will help you do anything you wish – extract the contents of an archive, import a database, forward a domain name, and so on. Additionally, we also have troubleshooting guidelines, which will allow you to discover what precipitates a certain problem and the possible solutions for it. If you are unable to send email messages or your domain opens an HTTP 500 error message, for example, you can browse our knowledge base and solve the problem in no time. You can access the articles through each section of the Control Panel, as well as through the dedicated Help section.