Q: What does the web site migration service include? Will my website be safe?
A: The website migration service that our company is offering is free (within a certain limit). We will transfer your website(s) to our high–end cloud hosting platform without you needing to do anything. We know from experience that switching web hosting providers can result in lost information and unnecessary network downtime. This is why we will accomplish all that for you for free!We have highly proficient administrators whose main job is to make certain that your site works precisely as it did on your old hosting platform. Our administrators are well–versed in migrating custom–made sites, as well as sites that are based on famous scripts such as Joomla™ and WordPress.
Q: Just how long will the web site migration procedure take?
A: We try to perform all web site migrations ASAP. Even so, we do not have a set time frame for website migrations. There are certain elements that you have to take into account – the mere size of your site and the workload of our website migration team, etc. We always strive to carry out each migration within 48 hours. With smaller websites, our staff typically manages to finish within 24 hours.
Q: What details will I need to give to your Website Migration Department?
A: Yup. We’ll need to have the name of the site that you want us to migrate. We’ll also need a means to log into your present hosting account so that we can get the content associated with your website.
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will my website be offline during the migration?
A: While we move your web site, it will be available both in your hosting account with us and in your account with your previous hosting provider. Once the migration is done, we’ll make certain that everything is functioning properly and that the integrity of your web content is not compromised prior to informing you that the transfer is completed. After that, we’ll tell you how to transfer the domain name to your web hosting account with us and how to edit the DNS resource records.
Q: Will my old hosting provider need to provide any information/help?
A: No. Apart from your login details for the Control Panel, we will not need anything. We will never contact your hosting provider. They will not know anything about the transfer either.
Q: Which web hosting platforms do you support?
A: We can transfer your site from any hosting provider or any Linux–powered web hosting platform as long as we can receive access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we are unable to migrate are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.